How does our dictation system work? Just call our easy to use telephone dictation system supplied with enough lines to ensure you never get a busy signal. Enter your personalized security number. A voice greeting will identify you by name and give you directions on how to proceed. Written instructions are also provided so that you can go back and listen to a previous dictation, put a dictation on hold, etc. Our system is similar to many hospital systems so that it is familiar to you. As quickly as that, our transcriptionists have immediate access to your dictation. In addition, a toll-free phone number is available for out of town physicians.
How do you get your dictation back? We offer easy access to your transcribed dictation utilizing our secure internet web site. Once again, specific instructions and a personalized security code are necessary to enter the web site, however, once in, you will find it easy to transfer your transcribed dictation to your computer, external modem or disc for printing or for future reference. If you do not have internet access, an optional direct modem transfer program that transfers transcription directly to your computer is also available.
Guaranteed 24-hour turnaround. Everything you dictate prior to 5:00 PM will be transcribed and back to you the next day, in most cases prior to 12:00 noon.
STAT transcription upon request. Get immediate (maximum two-hour) turnaround for emergent letters, referrals, insurance requests, etc. In-house convenience without staff associated expense. We are there when you need us. Immediate access again is available via our secured internet site.
Continuity of service (no employee personal, sick, vacation or down time). Do not let those charts stack up on you because someone is off. We have the coverage. Although we do assign specific transcriptionists to physicians/clinics as we believe it provides a better product and more personalized service (we become more familiar with your style, preferences and mumbles with time) we do have a network of experienced, multi-specialty transcriptionists ready to provide coverage should your assigned transcriptionist be unavailable. No matter what, your dictation will be there.
Quality documentation. Documents are customized to your office format, letterhead, etc. Tell us what you want; we will make sure you get it. Top that off with our commitment to quality with periodic QA checks and a 98% accuracy rate guarantee, and you are assured of professional documentation.
Do you hate using the phone to dictate and just cannot give up the convenience of micro cassette tapes? Do not feel alone. We have found that many physicians have a distinct preference for this. That is okay with us. For a small additional fee, we will pick up your tapes on a daily basis from your office. You can still utilize our web site to access your dictation after transcription, get it returned to you on disc the next day when tape pick-up is made or consider the option below for having it printed and returned to you.
You do not have a spare computer to retrieve dictation or staff is to busy to process and print it? This is a problem facing many offices today. Staff is spread too thin and no one wants to spend their time over a printer making carbon copies and addressing envelopes. Problem solved. We are now offering print and delivery. For a small fee, we will provide the paper, ink cartridges and labor. We will print your dictation, provide secondary carbon copies with attached envelopes and will even print your letters on your stationary*. This fee is so nominal, it will more than offset the cost associated with ink cartridges, paper supplies and time spent by staff currently printing and processing your documentation. They will be thrilled to have this burden taken from them and it will mean no more hassles or delays for you. We will have it there for you every day, ready for your signature or immediate mailing. Give us a call and we will go over the fees with you. There is a good chance that you could even save money.
Quick, efficient, dependable, economical and friendly.
Get your medical documentation fast via the EXpressway!
Medical Transcription EXpress, Inc.
3611 Hollybrook, Pueblo, CO 81005
Fax (719) 564-2010
Physician and clinic references available upon request.
*Optional letterhead provided by you